Privacy Policy

Dremel , a division of Robert Bosch Tool Corporation, ("Dremel") respects the privacy of its users. In this document, we explain how we use information you supply us via the dremel.com website. Please take a minute to read the following policy so that you can understand how we treat your personal information. As we update and expand our services, this policy might change, so please review it periodically.

Please note that although there may be links from this site to other websites, this Privacy Policy applies only to this site and not to websites of other companies or organizations to which our site is linked. Dremel is not responsible for the content or the privacy policies of any websites to which this site may link.

This website is the product of Dremel. This Privacy Policy is subject to the terms and conditions of ourT erms of Use Agreement, including without limitation, the limitations on liability, governing law , and dispute resolution provisions of the Terms of Use Agreement.

What personal information do we collect?

Visiting: You are not required to provide personally identifiable information to visit the dremel.com site

Product Registration: You will be asked to provide personally identifiable information such as your name, address , email address, etc. on the Dremel product registration form in order to register the products which you have purchased from Dreme. lThe information that you enter in the product registration section is collected by one of our third party service providers, Equifax, and is forwarded to us by Equifax. A separate privacy policy applies to personally identifiable information collected from you through this product registration section. Please note that Equifax may use the information that you provide to Dremel on the product registration form for its own purpose, swhich may include disclosing or selling this information to third parties. Dremel recommends that you review the product registration section's privacy policy by
clicking here.

E-Mail Sign Up: You will be asked to provide personally identifiable information such as your name and email address if you sign up to receive our email newsletters. The information that you enter in the email sign-up section is collected by one of our third party service providers, Yesmail, an infoUSA company, and is forwarded to us by Yesmail. If you complete the "forward to a friend" feature on our email newsletters, we will forward an email to the friend's address that you provide asking whether your friend would like to receive our newsletters. Yesmail is not authorized by Dremel to retain, use for its own purposes, or in any way provide to third parties the information that it collects
and compiles for Dremel. Yesmail has its own privacy policy regarding its collection of personally identifiable information from you. You may access Yesmail's privacy policy by clicking here.

Customer Service/Literature Request: You may provide us with personally identifiable information such as your name, address, email address , etc. on our Literature Request form. The information you provide us on the Literature Request form is used by us to respond to your request , and is thereafter deleted from our records.

Contact Us Section: You may provide us with personally identifiable information in order to allow us to answer a question that you ask us through the site. The information you provide us is used to contact you with an answer to your question, and is then deleted from our records.

Message Board: You may provide information for public posting on one of our message boards. Your use of the message boards is subject to the Terms of Use Agreement for this site, which can be accessed by clicking here . We do not collect, use or retain the information you provide for the message boards for any purpose other than to post your information on the message boards.

Featured Project: You may send us a story for the "Featured Project" or "Customer Gallery" section of our website. Any information which you send us for use in our "Featured Project" or "Customer Gallery" section is subject to the Terms of Use Agreement for this site, which can be accessed by clicking here. We do not collect, use or retain the information you provide for the "Featured Project" or "Customer Gallery" sections for any purpose other than to post your information in the "Featured Project" or "Customer Gallery" sections, if your entry is selected as a featured project.

Consumer Surveys: You may provide us with personally identifiable information if you respond to consumer survey made available on this site from time to time. All the information submitted to us are first collected by one of our service providers, such as our advertising agency or web developer. Such service providers are not authorized by us to retain, use for its own purposes, or in any way provide to third parties theinformation which it collects and compiles for us. The information collected are only used and retained in their aggregate form to help us understand and better serve the audience responding or submitting information. We also use cookies to determine whether visitors have
responded to consumer surveys that are made available on this site. See the Cookies section below.

Cookies: Cookies are small pieces of data that are sent to your browser from a web server and stored on your compute'sr hard drive. At this time, we use cookies on this site only to recognize whether you have taken consumer surveys which may be available from time to time on this site. However, we may use cookies in the future to collect demographic information about our visitors, in order to serve them better. If we begin to use cookies on the dremel.com site, visitors will be notified by an amendment to this Privacy Policy. The dremel.com site may, however, include links to third parties who may use cookies. See the Collection of Information By Third Parties section below.

IP Addresses: Dremel compiles IP addresses -- the location of your computer on the Internet -- for administrative and analytical purposes. Dremel does not routinely collect any personally identifiable information through its compilation of your IP address or the location of your computer on the Internet. However, in cases of suspected abuse or service problems, we may use an IP address in conjunction with other personally identifiable information to enforce our terms of service and to protect or troubleshoot the service, the site, its users or others who
may be affected. No personally identifiable information associated with IP addresses will be shared with third parties for marketing purposes without your permission.

Contact the Dremel Experts for assistance
Austrailia
Phone: 1-800-30-70-44
8 am - 5 pm

New Zealand
Phone: 0-800-54-33-53
8 am - 5 pm
Email:
› Send us an email

 


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