Frequently Asked Questions

Starting November 1, 2021, Dremel DigiLab 3D printers and accessories will be available through 3PI Tech Solutions. Please visit www.3PITech.com for news and details on Dremel DigiLab 3D printers and to find out how Dremel DigiLab 3D printers can benefit you.

Bosch has licensed its Dremel DigiLab brand to 3PI Tech Solutions, Inc. for use their 3D printers, filaments and accessories. We believe our users will benefit from the higher focus on 3D printers and printing technology that 3PI can provide. Customers can expect the same great service, reliability and quality they have come to know to continue into the future.

3PI Tech Solutions, Inc. is the company that has licensed the right to use the Dremel DigiLab brand with its 3D printers, filaments and accessories. 3PI is dedicated to the 3D printing industry and has the passion, extensive knowledge and experience to provide high quality 3D printing products to educators and consumers.

We are making these changes so that we can focus on delivering new innovation and performance in the power tool industry while at the same time ensuring that 3D printers and accessories bearing the Dremel DigiLab name continue to deliver the performance and features our customers have come to expect.

You can expect the same friendly and trained 3D experts that have serviced your 3D printer needs in the past. Dremel has licensed the rights to sell our printers to 3PI Tech Solutions, however the repair and service of Dremel 3D printers remains with Dremel. Dremel 3D printer customer service can be reached by calling at 1-844-437-6533 or by going to Dremel.com for your preferred contact method.  

The same friendly and trained 3D experts will continue to be available and can be reached by calling 1-844-437-6533 or by visiting https://us.dremel.com/en_US/customer-support for your preferred contact method.

Build quality depends on a number of factors such as layer thickness and build environment. The Dremel printers (3D20 & 3D40) extrude filament into layers as thick as a sheet of paper, a best-in-class 100 microns (0.10mm) thick. The printers also have an active cooling fan which helps to evenly cool filament and reduce warping. Their designed to provide a fully enclosed build environment and gripped feet for stability. Lastly, an important factor is the quality of the filament used. Always use Dremel filament with Dremel's printers for the best quality.

3D20: Maximum build volume is 9” x 5.9” x 5.5” (230mm x 150mm x 140mm).

3D40: Maximum build volume is 10” x 6” x 6.7” (254mm x 154mm x 170mm). 30% larger than the 3D20.

Dremel PLA filament is manufactured to provide the highest quality during operation and will help your Dremel 3D printer run smooth.

Yes. All Dremel PLA is compatible with the Dremel 3D printers.

You should only use Dremel PLA filament. Other filament may cause damage to the Dremel 3D printers and will void the warranty.

The Dremel Idea Builder Printer (3D20 & 3D40) are high quality 3D printer that goes above and beyond to mentor users through the 3D building process and introduce users to methods for turning their ideas into reality. The Dremel 3D Builder builds in 3D which means instead of putting ink onto a flat surface like in regular printing, it builds up material in three dimensions to create an object. It heats plastic filament and then draws it out in very fine layers.