To have your Dremel tool serviced or repaired, please contact one of our authorized service centers below. Parts ordering is also available.
When shipping your corded rotary tool, please package the tool only (not the storage case or accessories).
When shipping your cordless tool, please include the tool, battery and charger for a complete system analysis and repair.
In the package include:
Copy of your dated proof of purchase
Written statement describing the problem
Name, Address, Phone Number and Email
Package the returned items to protect them in shipment. Dremel recommends that the package be properly insured against loss or accidental damage for which we cannot be responsible.
The following information pertains only to repairs made at USA Service Centers:
All repairs are performed within three (3) business days of receipt of your tool. If a price quotation is requested on a repair, no action will be taken until authorization is obtained.
Prices stated are maximum repair charges for non-warranty repairs. If the repair is minor, the charges will be based on time and materials and will result in a lower charge.
Most repair parts can be ordered from the Dremel Service Center. Call us for availability and pricing.
Be sure to have the model number and type number (usually found on the tool's nameplate) of your tool when calling. Please allow 5 to 7 days for delivery and have your credit card handy. No COD. Part prices are subject to change without notice.
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