Question 1

What is a Dremel 3D Idea Builder?

Accepted Answer

The Dremel Idea Builder Printer (3D20 & 3D40) are high quality 3D printer that goes above and beyond to mentor users through the 3D building process and introduce users to methods for turning their ideas into reality. The Dremel 3D Builder builds in 3D which means instead of putting ink onto a flat surface like in regular printing, it builds up material in three dimensions to create an object. It heats plastic filament and then draws it out in very fine layers.

Question 2

What is included with my Dremel 3D Idea Builder?

Accepted Answer

Your 3D20 will come with a quick start guide, filament (1x .5kg spool), USB cable, SD loaded with model files, build tape, an object removal tool, instruction manual, unclog tool, and leveling sheet.

Your 3D40 will come with a quick start guide, filament (1x .5kg spool), USB cable, USB Flash drive loaded with model files, build tape (2), an object removal tool, instruction manual, unclog tool, and build sheet.

Question 3

Should I keep the packaging for my Dremel 3D Builder?

Accepted Answer

Yes. Dremel has worked hard to design your packaging so that un-boxing and boxing your Dremel 3D printer is quick and easy. The packaging will come in handy for future transportation and storage.

Question 4

Why is the Dremel 3D Idea Builder warranty different from other Dremel products?

Accepted Answer

The Dremel 3D printer warranty is different from other Dremel products because the 3D printers are very different from a power tool. Dremel offers a best-in-class warranty that is designed to the complexity of the 3D20 and 3D40 designs.

Question 5

What files can my Dremel 3D Idea Builder use?

Accepted Answer

The Dremel 3D20 can only build .g3drem files. The included computer software can handle .g3drem, .3dremel, and .STL files. The Dremel 3D40 can only build .3dremel files. The included computer software can handle .g3drem, .3dremel, and .STL files.

Question 6

Can I use other 3D printer software with my Dremel 3D Idea Builder?

Accepted Answer

You can also prepare files in any design software, but will need to save the file as a .g3drem (3D20) or .3dremel (3D40) with 3D Builder.

Question 7

Why is my extruder look like it is off track?

Accepted Answer

The extruder may have skipped off the track as a result of the build platform not being level or due to a buildup of excess filament around the extruder tip. The Dremel 3D printer did not detect this skip and is one step ahead of the extruder. If this happens you should stop building and see instructions on cleaning the extruder tip and leveling the build platform.

Question 8

Why won't my extruder head move?

Accepted Answer

It is possible that the motors are not running correctly or that the model file is corrupted. If you are using an SD card or USB flash drive, attempt the official Dremel Test Print through your computer software. If you are using the computer software, attempt to load the test print via SD card or USB flash drive. If you are still unable to move the extruder, check your printer for firmware updates by running the updater in the Dremel 3D software. If the steps above do not resolve the issue, please contact Dremel's customer service department for service information or visit the Support page on Dremel3D.com

Question 9

Why is the filament blobbing on the build platform?

Accepted Answer

This may be the result of a build failure or a poorly constructed file. The building process may have been interrupted by the computer disconnecting, or by removing the SD card/USB flash drive during the building process. Run the Dremel Test Print to verify that your printer is working correctly, allowing the print to finish completely before disconnecting it.

Question 10

How do I clean my Dremel 3D Idea Builder?

Accepted Answer

Clean the Dremel 3D Idea Builder's exterior with a lint free cloth. Clear the outer surfaces of any debris that is visible. To avoid damaging your Dremel 3D printer do not use water, chemicals or other cleaners on the printer. Always check to ensure the extruder nozzle is clear of debris using common needlenose plyers. Also be sure to change the build tape at regular intervals.

Question 11

How do I register my Dremel 3D Builder?

Accepted Answer

You can register your Dremel 3D Idea Builder by following the instructions on our registration page.

Question 12

While my Dremel 3D Idea Builder is in use, am I able to lock the doors?

Accepted Answer

3D20: There is no door lock or monitoring on the Dremel 3D20.

3D40: On the Dremel 3D40 the doors are monitored, and both doors must be closed to initiate a remote print (from website or App). This ensures that there are no hands inside the printer when a print is started from a user who is not near it. During any other time, including building an object, opening a door will cause a warning notice to display on the screen.

Question 13

Is there an emergency stop button on my Dremel 3D Idea Builder?

Accepted Answer

No, there is no emergency stop button, however, on 3D20, the side power switch will immediately cut power to the printer. On 3D40, due to the additional electronics, there is a short delay (< 3 seconds) to fully shutdown after the power button is pressed.

Question 14

If my Dremel 3D Idea Builder is on and the power is shut off for whatever reason, will the machine automatically come back on or must it be manually "reset" for restart?

Accepted Answer

Dremel's 3D Idea Builder printers (3D20 & 3D40) will turn back on to an idle state after a power disruption. The previous print project will be canceled automatically. If the print head is still hot, the fans will turn on to cool it down.

Question 15

Can I print a model that has large overhangs?

Accepted Answer

Yes, you can print such a model with use of Print Studio, this software has the ability to add supports to your model.

Question 16

Will there be any marks on my print after I remove support material?

Accepted Answer

Supports are designed to be easy to remove and they should leave minimal marks on your print, however if you find some marks you can sand them with fine sanding paper.

Question 17

How is the leveling on Dremel 3D40 Printer different?

Accepted Answer

The 3D40 Printer comes with benefit of "Quik Level TM", which is a feature that is capable of detecting the position of the build platfe with the use of smart sensor technology, and guides you through the process to achieve perfect positioning of the build plate.

Question 18

Do Dremel's 3D Idea Builders have dual extruders?

Accepted Answer

No, both of Dremel's 3D Idea Builders (3D20 & 3D40) are constructed with single extruder systems.

Question 19

What is the difference between Print Studio and Dremel Slicing Software?

Accepted Answer

Print Studio is developed in co-operation with Autodesk, allowing you more functionality and assistance to achieve the best possible prints.

Question 20

Am I able to make my own printable model?

Accepted Answer

Please refer to our **design tool** section. It will provide simple step-by-step insturctions on how to get started.

Question 21

My model does not have a "closed area", what should I do?

Accepted Answer

Please use Print Studio and use Automatic Repair function, which will resolve your issue.

Question 22

Can I print objects from popular CAD files (Maya, Blender, Zbrush)?

Accepted Answer

Yes, you can, majority of modeling software can export files to STL, which is the file type accepted by both Print Studio and Dremel slicing software.

Question 23

Can I print objects for storing food?

Accepted Answer

We do not recommend you to print any object that will come in either direct or indirect contact with food.

Question 24

How long does the build tape last?

Accepted Answer

The black build tape will last up to 50 prints; the blue build tape will last up to 10 prints.

Question 25

What is the difference between the two build tapes (black & blue)?

Accepted Answer

Both build tapes will provide the same quality of build, the main difference between the build tapes is the durability and slight differences in object removal.

Question 26

My model is too big to print, what should I do?

Accepted Answer

If your model is too big and resizing is not an option, you can use the "Plane Cut" function, which will allow you to print models in two parts and you can glue them together afterwards.

Question 27

Is there a specific way I should position my model before printing?

Accepted Answer

In order to achieve the best printing position for your model, you can use the "Automatic Layout" function in Print Studio

Question 28

I do not want to have supports on my model, but Print Studio keeps adding them, what should I do?

Accepted Answer

Print Studio will automatically add supports to ensure good build quality, however if you would like to delete the supports before slicing, go a step back to "supports" section and delete them, Print Studio will not add them again.

Question 29

Why does my printer print an outline around the object or a line to the side of my object before it builds the model?

Accepted Answer

This pre-print activity allows the extruder to flush out any old filament that may not stick properly during your print. By purging this material, you are printing with filament at the optimal print tempatures, providng maximum hold with the first layer of the print.

Question 30

How good is the build quality?

Accepted Answer

Build quality depends on a number of factors such as layer thickness and build environment. The Dremel printers (3D20 & 3D40) extrude filament into layers as thick as a sheet of paper, a best-in-class 100 microns (0.10mm) thick. The printers also have an active cooling fan which helps to evenly cool filament and reduce warping. Their designed to provide a fully enclosed build environment and gripped feet for stability. Lastly, an important factor is the quality of the filament used. Always use Dremel filament with Dremel's printers for the best quality.

Question 31

How big is the build volume?

Accepted Answer

3D20: Maximum build volume is 9” x 5.9” x 5.5” (230mm x 150mm x 140mm).

3D40: Maximum build volume is 10” x 6” x 6.7” (254mm x 154mm x 170mm). 30% larger than the 3D20.

Question 32

Why should I use Dremel PLA filament?

Accepted Answer

Dremel PLA filament is manufactured to provide the highest quality during operation and will help your Dremel 3D printer run smooth.

Question 33

Are all of the Dremel filament colors compatible with my Dremel 3D Idea Builder?

Accepted Answer

Yes. All Dremel PLA is compatible with the Dremel 3D printers.

Question 34

What filament material can I use?

Accepted Answer

You should only use Dremel PLA filament. Other filament may cause damage to the Dremel 3D printers and will void the warranty.

Question 35

What are the changes to the Dremel DigiLab 3D Printing business?

Accepted Answer

Bosch has licensed its Dremel DigiLab brand to 3PI Tech Solutions, Inc. for use their 3D printers, filaments and accessories. We believe our users will benefit from the higher focus on 3D printers and printing technology that 3PI can provide. Customers can expect the same great service, reliability and quality they have come to know to continue into the future.

Question 36

How can I buy and learn more about Dremel DigiLab 3D printers, filaments and accessories after November 1st?

Accepted Answer

Starting November 1, 2021, Dremel DigiLab 3D printers and accessories will be available through 3PI Tech Solutions. Please visit www.3PITech.com for news and details on Dremel DigiLab 3D printers and to find out how Dremel DigiLab 3D printers can benefit you.

Question 37

Who is 3PI Tech Solutions?

Accepted Answer

3PI Tech Solutions, Inc. is the company that has licensed the right to use the Dremel DigiLab brand with its 3D printers, filaments and accessories. 3PI is dedicated to the 3D printing industry and has the passion, extensive knowledge and experience to provide high quality 3D printing products to educators and consumers.

Question 38

Why are you making this change?

Accepted Answer

We are making these changes so that we can focus on delivering new innovation and performance in the power tool industry while at the same time ensuring that 3D printers and accessories bearing the Dremel DigiLab name continue to deliver the performance and features our customers have come to expect.

Question 39

How will I get support and service?

Accepted Answer

You can expect the same friendly and trained 3D experts that have serviced your 3D printer needs in the past. Dremel has licensed the rights to sell our printers to 3PI Tech Solutions, however the repair and service of Dremel 3D printers remains with Dremel. Dremel 3D printer customer service can be reached by calling at 1-844-437-6533 or by going to Dremel.com for your preferred contact method.

Question 40

How do I get repairs?

Accepted Answer

The same friendly and trained 3D experts will continue to be available and can be reached by calling 1-844-437-6533 or by visiting https://us.dremel.com/en_US/customer-support for your preferred contact method.

Question 41

How do I order parts?

Accepted Answer

The same friendly and trained 3D experts are awaiting your parts orders. These orders can be placed via credit card by contacting us at 1-844-437-6533.

Question 42

What tools does the attachment work with?

Accepted Answer

The attachment works with the following Dremel models: 3000, 4000, 4300, 7300-PGT, 7700, 8100, 8220

Question 43

I have a Dremel 7300 that I’ve been using for pet grooming. Does the attachment work with my tool?

Accepted Answer

No, the attachment connects to the tool via the threaded nosecap that is on the front of some Dremel tools. The 7300-PGT is a unique product that contains this threaded Nosecap. The standard Dremel 7300 is a separate product and does not contain the threaded Nosecap feature.

Question 44

What should the tool speed be set at for grooming my pet’s nails?

Accepted Answer

The tool speed should not exceed 10,000 RPM. If you exceed this speed you risk causing discomfort to the animal because the nail heats up quickly at higher speeds.

Question 45

What are the different height adjustments on the side of the pet grooming attachment for?

Accepted Answer

The height adjustments allow the attachment to be used with a variety of Dremel rotary tools. Please set the height based upon the tool with which you wish to use the attachment.

Question 46

I can’t fit the accessory shank in the tool. It looks like the hole in the tool is too small.

Accepted Answer

If the EZ Lock™ mandrel does not fit into the collet, it is possible that the collet is stuck within the collet nut. If this happens, remove the collet nut from the tool by continuing to twist it counterclockwise. If the collet does not separate from the collet nut when removed from the tool, push the shank of the EZ Lock™ mandrel 6 into the hole in the collet nut 3. This should cause the collet 4 to pop out of the collet nut 3. Re-assemble by placing the collet 4 into the output shaft 8 and twisting the collet nut 3 clockwise over the collet to tighten it back onto the output shaft 8 (Fig. 3). Then proceed with installing the EZ Lock™ mandrel according to the instructions.

Question 47

How far should I trim my pet’s nails?

Accepted Answer

Before trimming your pet’s nails, you will need to identify the quick. The diagram below shows the basic anatomy of a pet’s toenail. The outer nail is hard and has no feeling because it has no nerve endings. The core of the nail is the quick. It is made up of tiny blood vessels and nerve endings and is very sensitive. The quick is a vein that “feeds” the toenail. Should you cut the quick while trimming a nail, the nail will start to bleed. Light colored nails are often transparent enough to allow you to see the quick’s pink core. Dark colored nails may not allow you to see where the quick is located. Pets may have both light and dark colored nails that allow you to estimate the length of the quick.

The diagram also shows an estimate of the proper angle at which to trim a pet’s nails. A rule of thumb for the proper angle is 45 degrees upwards from the bottom of the paw. This angle is what the guide on the attachment provides. The proper angle may vary according to the pet owner’s wishes or the pet’s unique anatomy. Trim nails so that they almost touch the ground when your pet is walking.

Question 48

I’m worried my pet will be scared of the rotary tool, especially once I go to groom its nails. What should I do?

Accepted Answer

Grooming a pet’s nails for the first time can be a worrisome experience for both the pet and pet owner. Rest assured that nail grooming does not have to be a stressful experience. By starting early and considering grooming to be part of your pet’s training, your pet will grow used to the experience. First, train your pet to feel comfortable with their paws being touched and handled before exposing them to the rotary tool.

One way to do this is to massage their legs, paws, and individual toes for a few minutes at least once a day. Afterwards, create a positive association with this experience by rewarding your pet with its favorite snack. Next, help your pet grow gradually accustomed to the rotary tool. Let your pet sniff the tool while it is turned off. Then, while keeping the tool in your hand, let your pet listen to the sound the tool makes when it is turned on. Ideally, have your pet sit or lay on its side while the tool is in your hand and running. Gradually work up to having your pet’s toenails touch the rotating sanding disc for less than a second. Do not grind the nails yet; simply let your pet become familiar with the tool. Throughout the acclimation process, continue to praise your pet and reward good behavior with a snack. This process may take a couple of days or weeks.

Question 49

What accessories can I use with this attachment?

Accepted Answer

The AT01-PGA Pet Grooming attachment can be used with the SD60-PGA pet grooming sanding discs. These specially designed discs are smaller in diameter than the similar EZ411SA, EZ412SA and EZ412SA sanding discs.

Question 50

What is the purpose of the Cutting Guide Attachment?

Accepted Answer

The Cutting Guide Attachment is designed to help the user maintain depth while using Dremel spiral saw cutting accessories like the 560 (drywall), 561 ( Multipurpose), and 562 (ceramic wall tile).

Question 51

What is the difference between the 565 MultiPurpose Cutting Kit, 566 Tile Cutting Kit and the Grout Removal Guide?

Accepted Answer

The Grout Removal Attachment is angled to accommodate smoother, more efficient removal of a fine grout line - allowing you to carefully pull the grout removal accessory through the grout line. The Multipurpose Cutting Kit and Tile Cutting kit are not the same as the Grout Removal Attachment. The Multipurpose and Tile Cutting Guides are flat and manage depth at best when flat against the material. You can also use the Cutting Guide or Tile Guide in different directions. The difference between the 565 and 566 are the accessory (bits) that come with the guide. The guide is the same in each of those.

Question 52

Can the Cutting Guide fit onto older tools?

Accepted Answer

The attachment threads onto the end of most Dremel high speed rotary tools. However, if you have an older tool without threads or with different threads, it will not thread onto the older style tools. We do not have a way to safely adapt or retrofit the attachment to those tools.

Question 53

Can I use the Cutting Guide with the Grout Removal bits (#569 and #570)?

Accepted Answer

The Cutting Guide is designed to maintain while cutting straight on or at a full 90°. The Grout Removal is angled and the grout removal bits require less side pressure when effectively cutting. Using them at a full 90° could snap the tip of the accessory. We do not recommend using the Grout Removal accessories with the standard Cutting Guide.

Question 54

Can the Dremel Keyless Chuck (#4486) be used with this attachment on the tool?

Accepted Answer

No. We recommend using the collet and collet nut that came with your tool. Those will lock onto the accessory more effectively and safely in this more aggressive application.

Question 55

The accessory is not cutting straight. Why?

Accepted Answer

The accessories used with this guide are very aggressive. They are also spinning 30,000 to 35,000 rpm. The cut of the accessory will be rough and the cutting action could be difficult to control, depending on the material. Remember, with the tool spinning so fast, the greatest success will be found if you simply let the speed of the tool do the work and guide the tool. Be aware of the fact that wood will have grain and the grain can interfere with the cut. Tile, drywall and wood are all tough materials used in building, so there will be resistance to the cut. Before working on any work piece or project, try your application on some scrap. If you need a straight line, practice cutting a straight line with the same material as your work piece. Do not expect it to be perfect without taking the time to get comfortable with the application and the material. The tool and the accessory alone do not perform the work, your guiding hand will direct the tool.

Question 56

What is the best direction to cut: clockwise or counterclockwise?

Accepted Answer

It is always best to cut in a clockwise direction with any spiral saw, unless you are cutting out for an electrical box in drywall. Then we would recommend going in a counterclockwise direction with the Drywall (Guidepoint) bit. This accessory has a guidepoint on the end that will travel around the electrical box. By moving counterclockwise, the guidepoint will stay tighter around the electrical box.

Question 57

Can I use the Cutting Guide as a Router or for use with a router bit or high speed cutter to manage depth?

Accepted Answer

Yes it is possible. This is a guide that will help manage depth, evenness of cut and stability.

Question 58

Can I use the Cutting Guide on plywood and scroll something out?

Accepted Answer

The Multipurpose cutting bit (#561) with the Cutting Guide can be used on plywood. It will work on plywood 3/8'' thick. Keep in mind the cut will be rough, so there will be finish work to do after the cut is complete. Also keep in mind pushing the bit through the wood will not make a successful cut faster. It will really risk damaging the accessory and the cut you are making.

Question 59

I have tried the Tile bit (#562) on tile and it just got red hot and barely cut anything.  What happened?

Accepted Answer

The Tile bit (#562) will work to cut tile that is suitable for a wall only. If the tile you are working with could be used on a floor or is suitable for foot traffic, the #562 cannot cut that. It can cut standard ceramic wall tile. This is generally white on the back and very high gloss color on the front. If you are trying to cut a hole in a standard ceramic wall tile to replace a broken piece, we recommend you stabilize the tile you will be cutting in a vise or holder of some type. Then start the cut with the accessory at 45° to the material - not 90°. Once the hole is started you can bring the accessory and tool to a full 90° to make the remainder of the cut. Remember the fluting is not fully on the tip of the accessory - so starting an aggressive cut of this nature with the tip will risk ruining the accessory.

Question 60

I have broken several bits near where the fluting meets the shank, what can I do differently?

Accepted Answer

Placement of the accessory in the tool is really important. Make sure you are locking the collet nut and collet down onto the SHANK of the accessory or the smooth part. The flutes are not designed to be clamped onto as the shank is much stronger and can withstand the applied pressure to guide a cut.

Question 61

Can the Dremel Keyless Chuck (#4486) be used with this attachment on the tool?

Accepted Answer

No. We recommend using the collet and collet nut that came with your tool. Those will lock onto the accessory more effectively and safely in this more aggressive application.

Question 62

I have broken several bits near where the fluting meets the shank, what can I do differently?

Accepted Answer

Placement of the accessory in the tool is really important. Make sure you are locking the collet nut and collet down onto the SHANK of the accessory or the smooth part. The flutes are not designed to be clamped onto as the shank is much stronger and can withstand the applied pressure to guide a cut.

Question 63

What is the purpose of the Circle Cutting Guide?

Accepted Answer

The Circle Cutting Guide is designed to help the user maintain depth while executing a circle cut out using Dremel spiral saw cutting accessories like the 560 (drywall), 561 ( Multipurpose), and 562 (ceramic wall tile).

Question 64

What is the difference between the 565 MultiPurpose Cutting Kit, 566 Tile Cutting Kit and the Circle Cutting Guide?

Accepted Answer

These attachment really work with the same basic accessories. The Circle Cutting Guide has a pivot point on it that will allow you to make a circle in your material or you can quickly convert the guide to be used to cut or channel a straight cut from the edge of the material. The Multipurpose Cutting Kit and Tile Cutting kit are not the same - while they help you manage the depth, cutting a circle with either of these two is done free-hand. The difference between the 565 and 566 are the accessory (bits) that come with the guide. The guide is the same in each of those.

Frequently Asked Question