Last amended: September 26, 2023
PLEASE READ THESE TERMS CAREFULLY BEFORE USING THE WEBSITE. BY USING THE WEBSITE, YOU AGREE TO THESE TERMS.
NOTHING IN THESE TERMS IS INTENDED TO AFFECT YOUR RIGHTS UNDER THE LAW IN YOUR USUAL PLACE OF RESIDENCE THAT CANNOT BE ALTERED BY THESE TERMS. IF THERE IS A CONFLICT BETWEEN THOSE RIGHTS AND THESE TERMS, YOUR RIGHTS UNDER APPLICABLE LOCAL LAW WILL PREVAIL.
General. The Website (i) provides company information, images, graphics, data, and other information and store locator, product updates, product reviews, product registration, repair, product information requests and other services (the “Web Services”), and (ii) enables browsing and, through a third party seller, purchase of certain Dremel®-branded power tools and accessories (the “Shop Services”, and collectively with the Web Services, the “Services”).
Changes. These Terms may change from time to time. When accessing the Website or through other means of notice as provided in Notices, you may be invited to review and accept material changes to these Terms. Your continued access to and use of the Website, after we make changes, is deemed to be acceptance of those changes, whether or not you have actually reviewed them. Bosch is not responsible for notifying you of changes to these Terms. Please check these Terms periodically for updates.
Third Party Website Links and Referrals.
Disclosure of Information.
Submissions. You may voluntarily choose to, or Bosch may invite you to submit feedback, information, data, text, software, messages, or other materials, including but not limited to reviews of Bosch products and services (each, a “Submission”). You agree that you are solely responsible for all of your Submissions and that any such Submissions are considered both non-confidential and non-proprietary. Further, we do not guarantee that you will be able to edit or delete any Submission you have submitted.
By submitting any Submission, you represent and warrant that:
By submitting a Submission, you grant to Bosch and its affiliates an irrevocable, perpetual, transferable, non-exclusive, fully-paid, worldwide, royalty-free license (sublicensable through multiple tiers) to:
We may, but are not obligated to, pre-screen Submissions or monitor any area of the Website through which Submissions may be submitted. We are not required to host, display, or distribute any Submissions on or through the Website and may remove at any time or refuse any Submissions for any reason. We are not responsible for any loss, theft, or damage of any kind to any Submissions. Further, you agree that we may freely disclose your Submission to any third party without restriction on use or disclosure.
You agree that you are responsible for any Submissions provided by you for use on the Website, or any similar content viewed by you on the Website, relating to craft or maker projects. Materials posted by third party site users do not contain advice from Bosch with respect to tutorials, instructions, or the like, and it is your responsibility to determine the suitability and feasibility of such materials. The opinions and materials expressed in items posted by third party site users are those of such users and do not necessarily reflect the views of Bosch or any of its affiliates, and are not endorsed by Bosch or any of its affiliates due to their display on the site. BOSCH HEREBY DISCLAIMS ALL LIABILITY RELATING TO OR ARISING FROM ANY USAGE BY ANY PERSON OF ANY CRAFT OR MAKER PROJECT HOSTED ON THE WEBSITE. The contents of this Website are for general information purposes and are not intended to be and should not be taken as advice.
Message and data rates may apply. By texting 1-800-437-3635, you are opting in to receive customer support from Bosch and its affiliates and subsidiaries at the mobile number you provided or used. You will also agree to receive a confirmation opt-out text from Bosch if you subsequently text "STOP" to 1-800-437-3635. Finally, you also affirm you are 18 years of age or older, authorized to receive text messages to the mobile number you provided and responsible for any message or data rates that may be incurred.
You can opt out of texts at any time by replying "STOP" to any texts you receive, or text "STOP" to 1-800-437-3635.
Before changing your mobile phone number, you agree that you will opt out of Bosch texts. To opt back in with your new mobile number, text customer service at 1-800-437-3635.
For help related to texts, please call 1-800-437-3635.
Making a purchase through the Shop Services requires an account with Bosch’s authentication service, SingleKeyID (an “Account”). Your use of the SingleKey ID service is subject to the SingleKeyID service’s terms and conditions (the current version is available at https://singlekey-id.com/en-us/terms-of-use/), which you must agree to when you create your Account. The data protection notice for the SingleKeyID Service is available at https://singlekey-id.com/en-us/data-protection-notice/. If your information changes at any time, please update your Account to reflect those changes.
You agree to promptly notify us of any unauthorized use of your username, password or other Account information, or of any other breach of security that you become aware of involving your Account or the Services.
If you wish to purchase any Products displayed on the Shop Services, such purchase will be from a third-party seller, Moduslink Corporation, 2000 Midway Ln, Smyrna, TN 37167, USA (“Moduslink”, and each such purchase, a "Moduslink Transaction"). All Moduslink Transactions are subject to Moduslink’s Terms and Conditions, which are available at https://p1.aprimocdn.net/boschpowertools/ce5a026c-9984-467c-beb7-b08200f46a42/E-commerce%20TC-ML-DremelV2%20FINAL_Original%20file.pdf. By submitting information for a Moduslink Transaction, you grant to Bosch the right to provide such information to third parties for purposes of facilitating the completion of Moduslink Transactions initiated by you or on your behalf. For avoidance of doubt, your contract for sale in any Moduslink Transaction is between you and Moduslink, not between you and Bosch. Any questions or inquiries regarding the purchase in any Moduslink Transaction should be sent to Moduslink directly.
The prices displayed on the Website are quoted in U.S. dollars and are valid and effective only within the United States.
All descriptions, images, references, features, content, specifications, Products and prices of Products and described or depicted on the Website are subject to change at any time without notice. Certain weights, measures, and other descriptions are approximate and are provided for convenience purposes only. The inclusion of any Products on the Website does not imply or warrant that these Products will be available. It is your responsibility to ascertain and obey all applicable local, state, federal, and international laws (including minimum age requirements) in regard to the receipt, possession, use, and sale of any item purchased via a Moduslink Transaction (ii) impose conditions on the honoring of any coupon, coupon code, promotional code, or other similar promotion.
Bosch or our agents may call regarding your Moduslink Transactions. You agree that we may make such calls or texts to a mobile telephone or other similar device.
Bosch strives to display as accurately as possible the colors of the Products shown on the Website; however, Bosch cannot and does not guarantee that your monitor’s display of any color will be accurate.
Availability, Errors & Inaccuracies
Bosch makes a conscientious effort to describe and display its Products accurately on the Website. Despite these efforts, a small number of items on the Website may be mispriced, described inaccurately or unavailable, and we may experience delays in updating information on the Website and in our advertising on other sites. As a result, we cannot and do not guarantee the accuracy or completeness of any information, including prices, product images, specifications, availability and services. Bosch reserves the right to change or update information and to correct errors, inaccuracies or omissions at any time without prior notice. We apologize for any inconvenience. If we determine that there were inaccuracies in our product information, we will cancel your order and notify you of such cancellation via email.
Please see our Shipping and Return Policy for further information about purchasing our Products. Our Shipping and Return Policy can be found at https://www.dremel.com/us/en/shipping-returns-cancellation-refunds-policy.
Moduslink Transactions are restricted to the fifty United States and the District of Columbia (the “Territory”). Unfortunately, we do not deliver to addresses outside the Territory. The availability of goods, the delivery times and charges may vary depending upon the destination. If you are located in a jurisdiction outside of the Territory and wish to acquire Products, please contact your local dealer of Dremel®-brand products for more information.
Ownership and Intellectual Property.
Bosch Property. You acknowledge that all intellectual property rights, including without limitation copyrights, patents, and trademarks in the Website and the Services are owned by Bosch or its affiliates or our licensors. Your possession, access, and use of the Website and the Services does not transfer to you or any third party any rights, title, or interest in or to such intellectual property rights. Bosch and its affiliates and licensors reserve all rights not granted in these Terms. You may not use the content of the Website and/or the Services in any other public or commercial way, nor may you copy or incorporate any of the content of the Website into any other work, unless written authorization is provided to you by Bosch.
Trademarks. Unless otherwise specified, all trademarks on the Website, as well as all other Bosch websites, are protected under trademark law. This applies to all Bosch trademarks, service marks, typefaces, company designs, logos, slogans, trade dress and emblems (collectively, “Marks”). You agree not to copy, use or otherwise infringe upon these Marks and design elements. Bosch websites may also contain other product, service and/or company names which may be the trademarks of their respective owners.
You agree to defend, indemnify and hold Bosch and its licensors and suppliers harmless from any damages, liabilities, claims or demands (including costs and attorneys’ fees) made by any third party due to or arising out of (i) your use of the Website, (ii) your violation of these Terms, and (iii) your violation of any law or the rights of any third party. Bosch reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify Bosch and you agree to cooperate with our defense of such claims. You agree not to settle any such claim without Bosch’s prior written consent. Bosch will use reasonable efforts to notify you of any such claim, action or proceeding upon becoming aware of it.
Warranties, Disclaimers and Limitation of Liability.
Disclaimers of Warranties.
THE WEBSITE, INCLUDING ALL SERVICES, ARE PROVIDED “AS IS”, “WITH ALL FAULTS” AND “AS AVAILABLE” AND BOSCH EXPRESSLY DISCLAIMS ANY AND ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY OR OTHERWISE, INCLUDING ANY AND ALL WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, ACCURACY, SATISFACTORY QUALITY, QUIET ENJOYMENT, TITLE, NON-INFRINGEMENT OR OTHER WARRANTY ARISING OUT OF THE COURSE OF ORDINARY PERFORMANCE, COURSE OF DEALING, OR USAGE OF TRADE REGARDING OR RELATING TO MATTERS COVERED UNDER THESE TERMS, INCLUDING WITH RESPECT TO THE WEBSITE.
Limitations on Liability.
IN NO EVENT WILL BOSCH BE LIABLE FOR ANY DIRECT, INDIRECT, CONSEQUENTIAL, EXEMPLARY, SPECIAL, OR INCIDENTAL LOSSES, OR ANY LOSSES IN CONNECTION WITH (i) LOST CONTENT (INCLUDING DUE TO UNAUTHORIZED DISCLOSURE, ACCESS TO, OR PROCESSING OF, PERSONAL DATA); (ii) LOST PROFITS, LOSS OF GOODWILL OR LOSS OF BUSINESS; (iii) LACK OF SECURITY, INVASION OR LACK OF PRIVACY, VIOLATION OF THE RIGHT OF PUBLICITY, DEFAMATION; (iv) any personal or BODILY injury, death, property damage; (v) ANY interruption, DELAY, FAILURE, DISRUPTION, downtime, LIMITED ACCESS TO, UNAVAILABILITY, UNRELIABILITY OR NON-PERFORMANCE OF SERVICES; OR (vi) ANY third party SERVICES OR CONTENT.
BOSCH’S MAXIMUM AGGREGATE LIABILITY IN CONNECTION WITH THESE TERMS, THE WEBSITE, THE SERVICES, REGARDLESS OF THE FORM OF ACTION (WHETHER SUCH LIABILITY ARISES DUE TO NEGLIGENCE, BREACH OF CONTRACT, MISREPRESENTATION OR FOR ANY OTHER REASON), WILL AT ALL TIMES BE LIMITED TO US $1000.00.
Copyright Claims and Designated Agent.
It is the policy of Bosch to respond to claims of intellectual property infringement. Bosch will promptly process and investigate notices of alleged infringement and will take appropriate actions under the Digital Millennium Copyright Act, Title 17, United States Code, Section 512c2 DMCA and other applicable intellectual property laws.
Pursuant to the DMCA, notifications of claimed copyright infringement should be sent to a Service Provider‘s Designated Agent. Notification must be submitted to the following Designated Agent for the Website:
Digital Marketing Manager
Robert Bosch Tool Corporation
1800 West Central Road
Mount Prospect, IL 60056
To be effective, the notification must be written communication that includes the following:
Counter-Notice. If you believe that your content that was removed (or to which access was disabled) is not infringing, or that you have the authorization from the copyright owner, the copyright owner's agent, or pursuant to the law, to post and use the material in your content, you may send a counter-notice containing the following information to the Designated Agent:
If a counter-notice is received by the Copyright Agent, Bosch may send a copy of the counter-notice to the original complaining party informing that person that it may replace the removed content or cease disabling it in 10 business days. Unless the copyright owner files an action seeking a court order against the content provider or you, the removed content may be replaced, or access to it restored, in 10 to 14 business days or more after receipt of the counter-notice, at Bosch's sole discretion.
Governing Law and Exclusive Venue.
These Terms and all disputes between you and Bosch arising out of or relating to the Website or the Services shall be governed by and construed in accordance with the laws of the State of Michigan, except for its choice of law rules; the United Nations Convention on the International Sale of Goods shall not apply. You and Robert Bosch Tool Corporation agree to the exclusive jurisdiction of the state or federal courts of Michigan, with venue in the County of Oakland for state court and the Eastern District of Michigan for federal court, for resolving any and all disputes arising out of or relating to these Terms or any aspect of the relationship between the Parties.
These Terms, and all rights and licenses granted hereunder, may not be transferred or assigned by you without our prior written consent, but may be assigned by Bosch without restriction. Any attempted assignment by you will be null and void.
Any delay in the availability of the Website or non-performance of the Website shall not be deemed a breach of these Terms if such delay or non-performance is caused by a fire, earthquake, flood, war, terrorist act, government act, failure of common carriers (including Internet service providers, labor strike or walk-out, act of God, or any other event beyond the reasonable control of Bosch or its service providers.
If you have any questions about these Terms or otherwise need to contact us for any reason, you can reach us at (224) 232-2000 or email us at DremelTools@us.bosch.com.
© Copyright 2023 Robert Bosch Tool Corporation
All Rights Reserved.